Direct Bank Feed – Cleared vs Posted Transactions

A confirmed transaction on your Direct Bank Feed may appear before the funds clear. This happens because of the way UK banks provide data through Open Banking feeds. This is expected behaviour, not an error.

A transaction can appear as a confirmed entry on a direct bank feed even when it has not yet cleared due to how Open Banking data is provided by the banks. Once a transaction has been posted or authorised within the bank’s internal ledger, it is recognised as a committed entry and is therefore included in the feed. Although the funds may not yet have cleared through the banking network, the transaction has already affected the account’s available balance, and the bank treats it as valid for reporting purposes.

Unlike the bank feed, the physical bank statement reflects the cleared position — that is, the date the funds have actually settled. This timing difference explains why the same transaction might appear on the feed dated 21st October but be shown on the statement as 22nd October.

This is expected behaviour within the feed reconciliation process in KEYinfinity, as the system relies on the transaction data supplied directly from the bank’s Open Banking feed. Please be aware that any one-day difference between the feed and the bank statement is normal and not indicative of an error.